AN ASSIGNMENT
ON
Strategic
HRM productivity and improvement
“As part of the fulfillment of the requirement for the
course of HRM 612: International Human Resource Management”
Prepared
For:
Dr. M. Ataur Rahman
Professor
Department of Management Studies
Director
MBA (Evening) Program
University of Dhaka
Professor
Department of Management Studies
Director
MBA (Evening) Program
University of Dhaka
Prepared
By:
Name
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ID NO.
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Md. Sojibur Rahman
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1332MBA00875
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MANARAT INTERNATIONAL UNIVERSITY
Date: June 14, 2013
Contents
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Titles
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Page
no.
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Introduction
of SHRM productivity and improvement
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03
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Definition of Strategy
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03
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Definition of Strategic Management
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04
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Definition of SHRM
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04
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Definition
of Productivity
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04
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Strategy
Development Process
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05
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Strategic
HR Management Process
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06
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Approaches
to Improving Organizational Productivity
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08
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Steps of Strategic HRM
productivity and improvement
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08
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Stages of Development from Personnel Management to
HRM and SHRM
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09
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Conceptual Framework linking Strategic Human
Resource Management, Competitive Strategies and Firm Performance
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10
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10
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11
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11
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12
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13
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Multiple choice
question
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17
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Introduction
Employees are human assets that
increase in value to the organization and the marketplace when investments of
appropriate policies and programs are applied. Effective organizations
recognize that their employees do have value, much as same as the
organization’s physical and capital assets have value. Employees are a valuable
source of sustainable competitive advantage.
Organizations today
have increasingly become aware of the importance of strategic human resource
management (SHRM).This awareness in a system is a critical dimension in the
performance of organizations. The real life experiences substantiate the
assumption that no matter how sophisticated and modern the business activities
of the organization may become, it will be extremely difficult to sustain its
growth and effectiveness unless there are strategies that complement its
operations.
Business
competitiveness is a recurring theme examined by academicians, consultants and
practitioners. The frequent and uncertain changes, greater competition between
firms, the need for continuous innovations, quality enhancement and cost
reduction force companies to face the challenge of improving their
competitiveness and consequently their performance. This realization has
propelled SHRM as a major field of study and the renewed interest has
facilitated the development of newer approaches in managing organizations and
human resource (HR).
Strategy
The word ‘strategy’, deriving from the
Greek noun strategus, meaning ‘commander in Chief’, was first used in
the English language in 1656. The development and usage of the word suggests
that it is composed of stratos (army) and agein (to lead). In a
management context, the word ‘strategy’ has now replaced the more traditional term
– ‘long-term planning’ – to denote a specific pattern of decisions and actions
undertaken by the upper echelon of the organization in order to accomplish
performance goals.
1. According to Dr. M. Ataur
Rahman—
“A strategy is an action
plan designed to move an organization toward achievement of its vision.”
2.
According to Glueck-
“A
unified, comprehensive, and integrated plan designed to ensure that the basic
objectives of the enterprise are achieved.”
3. According to Md. Sojibur
Rahman-
“Strategy may be defined as a realistic
tactics where is to have unlimited opportunities with limited resources whereas
with competition in order to achieve the long term objectives.”
Strategic Management
Strategic Management is a process, an approach to addressing the competitive challenges an
organization faces.
1.
According
to Md. Sojibur Rahman-
“Strategic
management consists of the analysis, decisions, and actions an organization
undertakes in order to create and sustain competitive advantages”
2.
According
to Thomson –
“Strategic mgt refers to the managerial
process of forming a strategic vision, setting objectives, crafting a strategy,
implementing and executing the strategy and then overtime initiating whatever
corrective adjustments in the vision, objectives, strategy and execution are
deemed appropriate.”
3. According to Fred. David-
“Art & Science of formulating, implementing
and executing the cross-functional decision process that enable an organization
to achieve its objectives.”
Definition of SHRM
Linking HRM with strategic goals and
objectives to improve business performance and develop organizational cultures
fostering innovation and flexibility.
1.
According
to Dr. M. Ataur Rahman-
“A set of action moves
crafted or to be crafted for discovering, developing, maintaining and utilizing
human resources of an organization.”
1.
According
to Md. Sojibur Rahman-
“Strategic
human resource management is the pattern of planned human resource deployments
and activities intended to enable an organization to achieve its goals.”
Definition of Productivity
The measure of how well
resources are being used.
1. According to Dr. M. Ataur Rahman-
“A measure of the
quantity and quality of work done, considering the cost of the resources used.”
2. According to Md. Sojibur Rahman-
“A ratio of the inputs
and outputs that indicates the value added with an organization.”
Represents
output relative to input
l
Partial measures
s
“Labor”
productivity = Output ¸ Labor
s
“Capital” productivity = Output ¸ Capital
s
“Materials”
productivity = Output ¸ Materials
s
“Energy”
Productivity = Output ¸ Energy
s
“Multi-factor”
productivity
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Total Measure
s
Output ¸ (All inputs)
Strategy Development Process
This is a strategy development process that an
organization is to follow if he wants to improve the productivity and
improvement. An organization has to maintain and utilize above point carefully.
1.
Environmental Analysis:
It is of more importance that an organization has
to analysis the environmental factor that generally affects. Generally an
organization affected these elements such as:
2.
Company Mission:
Ø the firm’s reason for being
v The scope of its products and services
v The mission defines the firm’s core intent and the
business or businesses in which it intends to operate
3.
Business-Level Strategy:
A strategy that seeks to determine how an
organization should compete in each of its SBUs (strategic business units).
4. Corporate-Level Strategies:
Top management’s overall plan for the entire
organization and its strategic business units
Strategic HR Management Process
Approaches
to Improving Organizational Productivity
1. Organizational restructuring
2. Re-designing work
3. Aligning HR Activities
4. Outsourcing analyses and assistance
Steps of Strategic
HRM productivity and improvement
Hence, I gave 5 steps of Strategic
HRM productivity and improvement that may help to achieve the organizational
objective by increasing productivity. These steps are in the following
1. Establishing the Philosophy:
Although
many organizations do not have written philosophy statements, the oral expressions
and the actions of leaders establish
their operating philosophy.
2.
Identifying
the Organizational Mission :
The next steps in moving from ideas and values to
concerted action occur with the identification and the description of the
mission of the organization.
3. Developing Policy of the organization:
To
ensure proper and acceptable operations in working toward the accomplishment of
this mission-identified and results, an organization develops a policy.
4. Formulating & implementing
organizational Strategy:
A
primary responsibility of the top management of any organization is the
establishment of the organizational strategy.
5. Determining Objectives and Goals:
The
next step in the idea-to-output process is to establish Objectives and Goals. Goals
are the foundation for further planning.
6. Defining Work Unit Activities:
Once
the organizational work unit objectives have been established, each unit must develop
its functional statement.
7. Grouping tasks into jobs:
From
the activities assigned to each work unit come the tasks to be performed by the
members of that unit. Work unit activities become segregated and assigned to
specific individuals.
Stages of Development
from Personnel Management to HRM and SHRM
Wayne Cascio (1989) divides the
development from Personnel Management to HRM and
SHRM into three (3) distinct
phases:-
Stage
One
– 1900 – 1940s Welfare and Administration
Stage
Two
– 1940s- mid 1970s welfare, administration, staffing and training personnel management
and industrial relations;
Stage
Three
– mid –1970s – 1990s HRM and SHRM.
Major features of each
developmental stage are discussed below:
Stage One:
Welfare and administration (1900-1940s)
Personnel
functions were performed by supervisors, line managers and early specialists
(e.g.
recruitment officers, trainers, welfare officers) long before the establishment
of a national association representing a “profession” of personnel or Human
resource management. Scientific Management of J. Taylor (1856-1915), through
job design structured reward systems and “scientific” selection techniques,
helped the refining of the personnel management practice in the recruitment and
placement of skilled personnel employees. Behavioral Science added
psychological testing and motivational systems,
While management
science contributed to performance management programmed.
Prior to the
Second World War in 1945, personnel management functions were largely fragmented
and often conducted by line managers as part of their overall management responsibilities.
During this
period, society was generally stable, though disrupted by the First World War and
the Great Depression. Unemployment was low until the 1930s when labor became readily
available for employers. Trade unions were active largely focusing on issues of
pay and working conditions. Personnel functions were mainly restricted to
administrative areas (e.g. wages/salary records, minor disciplinary procedures
and employee welfare activities).
Stage Two: Welfare, administration,
staffing and training (1940s-mid 1970s)
The Second World
War referred to above, had significant repercussions on both those that stayed
behind particularly on business and the labor market. During the Second
World War, not
only was there a scarcity of labor for essential industries such as munitions
and food but there was also a corresponding increase in problems and performance
of existing employees. Many more women had become involved in all areas of industry,
to replace their husbands and brothers who were in the military service. Financial,
social and family pressures began to hinder productivity and output of such employees
and they became increasingly harder to recruit. When the war ended, returning
soldiers flooded the labor market, often with inadequate work skills.
Employees were
spurred on by government initiatives and their own post-war in a developing
economy. Welfare services for employees were seen by some employers as a means
of attracting and maintaining employees and ensuring their continued
productivity.
Training courses
were launched to equip practitioners with the necessary skills.
More organizations
began to employ specialists to conduct recruitment, training and welfare
activities, removing these functions from line managers.
This stage is
characterized by the expansion of necessary personnel functions for the post-war
economy; a gradual move from specialist to more general approaches; the adoption
of theories including scientific management, behavioral science and human relations.
This period marked the resurgence of unionism. Unions focused on pay and work
conditions issues, forcing further expansions of personnel activities to
include industrial relations considerations. Although personnel activities
expanded, they were largely separated from those concerned with industrial
relations and professional philosophy did not exist.
Stage Three:
Human Resources Management and Strategic Human Resources
Management (mid
1970s – 1990s)
This period was
characterized by fierce competition in the world labor markets. The influences
of the “Excellence” theory referred to earlier were beginning to affect management
of employees. Personnel management transformed into human resource management,
in 1970s, representing a change towards the integration of personnel functions,
strategically focused on overall organizational effectiveness.
Unlike previous
periods, this stage represents the integration of personnel management
And industrial
relations into a coordinated and strategic approach to the management of an organization’s
employees and this led to the development of Strategic Human Resource
Management (SHRM). SHRM can be perceived as a “macro” perspective (e.g. strategies
and policies), whereas Human Resources Management represents more of micro
approach.
Conceptual Framework linking Strategic
Human Resource Management, Competitive Strategies and Firm Performance
The measurement of organizational performance is not easy for
business organizations with multiple objectives of profitability, employee
satisfaction, productivity, growth, social responsibility and ability to adapt
to the ever changing environment among other objectives. Although performance
has been traditionally conceptualized in terms of financial measures, some
scholars have proposed a broader performance construct that incorporates
non-financial measures including among others market share, product quality,
and company image.
Extant research
findings have shown that perceived measures of performance can be a reasonable
substitute of objective measures of performance and have a significant
correlation with objective measures of financial performance. Additionally,
cross-industry organizational performance is influenced by external economic
factors hence subjective evaluations may be even more appropriate than objective
measures in this study that recognize the difficulty in obtaining objective
measures of performance and suggest asking managers to assess their own firm’s
performance relative to others in the same industry or sector. To minimize the
effects of random errors, researchers have suggested the use of multiple items
to assess performance. Given this scenario, the researchers in this study have
opted to use multiple items in order to assess the performance of the
organizations to be studied. These items relate to profitability and sales
growth.
Independent
Dependent variable
Variable
Moderating variables
Reference:
- Rahman, Ataur, Dr. M, (2011-2012), “Human Resource
management” (1st Edition), Neela Publications, Dhaka.
- Rahman, Ataur, Dr. M, (2011-2012), “Strategic Human
Resource management” (2nd Edition), Zahin Publications, Dhaka.
- Dessler, Gary, (2006-2007), “Human Resource management”
(10th Edition), New Delhi, Prentice-Hall of India Private Limited.
- Decenzo, A,
David & Robbins, P, Stephen (2004-2005), “Human Resource Management’
(7th Edition), New York, John Wiley & Sons, Inc.
- J.A.Mellow, Strategic Human Resource Management.
- Bamberger,P.,& Meshoulam,H.(2000).Human Resource Strategy: Formulation,
Implementation and Impact.Sage: Beverly Hills.
- Huselid, M.
(2005). The impact of human resource management practices on turnover,
productivity and corporate financial performance. Academy of Management
Journal 38(3), 635-672.
- Alcazar,
F. M., Fernandez, P. M. R., & Gardey, G. S. (2005). Researching on
SHRM: An analysis of the debate over the role played by human resources in
firm success. Management Revue, 16, 213 – 241.
- Enz, C. A.,
Siguaw, J. A. (2000a). Best practices in human resources. Cornell Hotel
and Restaurant Administration Quarterly, 41(1), 48-61.
- Enz, C. A.,
Siguaw, J. A. (2000a). Best practices in human resources. Cornell Hotel
and Restaurant Administration Quarterly, 41(1), 48-61.
- Enz, C. A.,
Siguaw, J. A. (2000a). Best practices in human resources. Cornell Hotel
and Restaurant Administration Quarterly, 41(1), 48-61.
- http://www.shrm.org/
- http://www.shrmglobal.org/
- www.gogle.com
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